The voucher provision message flow works in the following manner:
- The voucher acquirer sends a request for a new voucher to be provisioned
- The voucher vendor sends through a response message that the encapsulates the information about the voucher that was requested to be provisioned.
- The voucher acquirer sends through a provision confirmation that finalises
and completes the transaction.
The voucher redemption process differs from the voucher provision mechanism in that the messging flow takes on a single messaging paradigm in contrast to the dual messaging paradigm used by the voucher provisioning process. The voucher redemption process has two parts. - The merchant initiates the process by sending a voucher redemption request to the voucher vendor. - The voucher vendor then sends back a response to this indicating the success or lack thereof, for the requested transaction.
Voucher Redemption Refunds
The voucher reversal process takes on a similar pattern to the voucher redemption message flow. - The message flow is initiated by the merchant that sends out a Refund Request to the voucher vendor. - The voucher vendor sends back a response that indicates the success or lack thereof for the transaction.